TicketstotheCity - Support BlogInternet Explorer 8 and Reports
Case for using Firefox, no. 2487.
Seems there is an issue with the new version of Internet Explorer 8 and the software we use to run reports. Its ironic because the software we use to create Excel documents was chosen because it was the only one that worked with other browsers (non IE) and was Microsoft certified. Guess Microsoft changed how it accesses Excel files in the browser. We’re looking into this and will report back once we have it corrected.
In the meantime, reporting works in all other browsers, including our house favorite Firefox. Don’t have firefox? Download it for free today.
UPDATE
We’ve fixed the reporting issue with Internet Explorer, apparently IE doesn’t like to download Excel documents securely the same way it does when you’re on a non-secure connection. So, rejoice IE users! Reporting is back online!
Footnotes
Recent Articles
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The Virtual Box Office
Learn more about the Virtual Box Office (VBO).
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Reports and Tracking
Learn more about the reporting features on TTC.
Recent Updates
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Using TTC on Your iPad
Can you use your iPad with TTC? Yes!
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Version 3.2 - Print Tickets to Your Ticket Stock
Details on the 3.2 update
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Version 3.11 - Peek-a-Boo Sections
Details on the 3.11 minor update
To view a list of all of our system updates or articles please visit our archives.
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