TicketstotheCity - Support Blog

Improved Service Charges 

Inexpensive seats rejoice!

Tonight we rolled over the system to make use of the new service charge structure. In the past the charges were one dollar plus any credit card fees, with the exception of packages which had a flat 10% fee. As of tonight the new fee structure is as follows:

  • All tickets $10.99 and under have a flat $1 service fee.
  • All tickets $11 - $22.99 are charged $0.75 + credit card fees.
  • All tickets $23 and greater are charged $1.00 + credit card fees.

And now for even more good news… this new structure applies not only to single tickets, but to all packages as well!


Footnotes

Recent Articles

Recent Updates


To view a list of all of our system updates or articles please visit our archives.

Featured Article 

The Virtual Box Office

Online sales? Check. Phone-in and walk-up sales? Check. No more monthly equipment fees? Checkmate. Read More →

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Call today for more information or to setup an account for your group. You can also email our presales support team with your questions.

Did You Know? 

Partners Program

TicketstotheCity has a partners program for arts alliances, associations, councils and leagues. If your group is a member of an organization contact our presales support team today to find out how to earn the organization and your group an additional per-ticket rebate.