TicketstotheCity - Support BlogBug Report for April 5, 2010
There was a bug report ticket submitted this morning involving a shopping cart error some customers were seeing when trying to reserve tickets for the first performance in a run. The problem was a small update to the shopping cart software this morning that introduced a bug that when calculating how many tickets had been currently sold for the performance the system was returning an invalid number which in turn caused the shopping cart to think the event was sold out. This problem has been resolved.
If you have any questions concerning this bug report or have a bug report of your own please use the support link at the bottom right of the system after you login.
Footnotes
Recent Articles
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The Virtual Box Office
Learn more about the Virtual Box Office (VBO).
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Reports and Tracking
Learn more about the reporting features on TTC.
Recent Updates
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Credit Card Reader
Details on integrating our new credit card reader.
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Using TTC on Your iPad
Can you use your iPad with TTC? Yes!
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Version 3.2 - Print Tickets to Your Ticket Stock
Details on the 3.2 update
To view a list of all of our system updates or articles please visit our archives.
Featured Article
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1-866-499-ARTS
Call today for more information or to setup an account for your group. You can also email our presales support team with your questions.
Did You Know?
TicketstotheCity has a partners program for arts alliances, associations, councils and leagues. If your group is a member of an organization contact our presales support team today to find out how to earn the organization and your group an additional per-ticket rebate.